Shipping & Returns

Shipping costs 
  • $4.50 on U.S. and its territories
  • International shipping is $16


When will I receive my order?

EXPECT DELAYS DUE TO COVID-19
  • Please allow 1-3 weeks for the hand crafting of your order. 
  • Once shipped, average delivery time in Puerto Rico is 1-3 business days. 
  • Average delivery time for U.S. and domestic orders is 3-7 business days
  • Average delivery time for international orders is 5-10 business days


My Order

  • When your order is sent, you will receive a tracking number via email. You can track your package at the USPS website.
  • We are not responsible for lost orders, please make sure you enter the correct address at checkout. 


RETURNS

  • If you are not completely satisfied with your product, we can gladly accept it back and exchange it with another one of our products in the same price range within 7 days after it has been received. 
  • We are not responsible for returning shipping costs. 
  • We do not return cash.


For more info, please message us contact



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© 2020, E.G. Atelier.